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FOSA™ Documenting Discipline™

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Documenting Performance Is Essential!

FOSA™ Documenting Discipline™ is a comprehensive training program designed to equip managers with the tools and knowledge necessary to effectively document disciplinary actions within their organizations.

This program emphasizes the importance of factual, objective, solution-oriented, and action-driven documentation to improve employee performance and protect the company legally. It is an invaluable resource for creating a more productive and legally compliant workplace. Equip your managers with the skills to transform challenges into opportunities for growth and development.

Handling performance problems and disciplining employees are major parts of every manager's or supervisor’s job. And when you think about it, disciplining employees is one of the most difficult parts of a manager’s job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This powerful program provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA™ method, managers will possess the tools to effectively and legally address performance issues.

Deep in performance issues?

Here's an example of the need to implement progressive discipline. Using the FOSA™ process, managers and supervisors have the tools to effectively tackle key workplace issues.

Late Again?

Summary: An employee arrives late and makes excuses about traffic and weather. The manager confronts the employee about their chronic lateness and the impact it has on their work.

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Communicate Your Expectations

Communicating your expectations is paramount if you want your employees to improve. FOSA™ gives you a process for working through performance issues.

I Need The Report Today!

Summary: Two coworkers discuss an urgent need for a report to be completed and the errors in the current version. The urgency of the situation becomes clear as the conversation progresses.

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Sometimes Things Just Don't Work Out

You've used progressive discipline to help bring issues to the forefront. With FOSA™, you gave ample opportunities for improvement. It's up to the employee to make those changes stick.

I Quit!

Summary: An employee discusses incomplete assignments, missed deadlines, warnings with their boss... and then abruptly quits. What would you do in this situation?

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Scenarios Covered In This Program

  • Chronic Lateness: Addressing persistent tardiness and its impact on productivity.
  • Inaccurate Reporting: Dealing with errors in data reporting and its consequences.
  • Missed Deadlines: Managing the repercussions of failing to meet project timelines.
  • Lack of Focus: Tackling distractions and lack of concentration during work hours.
  • Procrastination: Overcoming delays in task completion and its effect on workflow.
  • Failure to Follow Instructions: Handling situations where instructions are not adhered to.
  • Unprofessional Behavior: Documenting instances of unprofessional conduct in the workplace.
  • Insubordination: Responding to challenges to authority or refusal to obey orders.
scenarios
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Key Benefits for Trainees

  • Enhanced Legal Protection: Reduces the risk of wrongful termination lawsuits.
  • Improved Employee Performance: Encourages a fair and consistent approach to discipline.
  • Clear Communication: Establishes clear expectations and objectives for employees.
  • Effective Problem-Solving: Provides solutions and actions to address performance issues.
  • Consistency in Documentation: Ensures all managers document incidents uniformly.
  • Professional Development: Helps managers become better leaders and communicators.
  • Positive Work Environment: Aims to retain employees by helping them succeed rather than terminating them.

Competencies Covered

  • Effective Documentation Skills: Learn to record incidents accurately and objectively.
  • Communication Techniques: Master the art of conveying expectations clearly.
  • Problem-Solving Abilities: Develop strategies to offer practical solutions.
  • Leadership Qualities: Enhance leadership by practicing fair and consistent discipline.
  • Legal Awareness: Understand the legal implications of disciplinary actions.
  • Performance Management: Gain skills to improve employee performance and accountability.
  • Conflict Resolution: Learn to handle difficult conversations with confidence.
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Frequently Asked Questions

What does FOSA stand for?

Facts, Objectives, Solutions, and Action. It's the model for documenting employee actions and forms a path to progressive discipline.

How does FOSA prevent legal issues?

By providing managers and supervisors a clear, effective and documented process for disciplinary actions.

How does FOSA improve employee performance?

It provides a structured approach to identifying and resolving issues.

What if an employee fails to improve after FOSA documentation?

The program outlines progressive disciplinary actions, including termination - if necessary.

Can the training be customized for different corporate environments?

Yes, the content (scenario discussion and assessments) is adaptable to meet the specific needs and culture of your organization.

What support is available post-training?

Ongoing resources and support are provided to ensure the continued application of the skills learned.

What is the duration of the training program?

The program is designed to be flexible (30 minutes to 2 hours), with modules that can be spread out over several training sessions.

Can the program be scaled for different-sized organizations?

Yes, the program is scalable and can be adapted for various group sizes by adjusting the depth of content, the number of scenarios covered, and the facilitation methods used.

Who should attend this training?

It's ideal for HR professionals, team leaders, managers, executives and any staff members involved in day-to-day interactions with employees and team members.

How does the program handle sensitive topics?

With respect and care, ensuring a safe space for all participants to learn and share. The goal is to draw people in... not call them out!

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