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Best SellerJohnny the Bagger®: A True Story of Customer Service

DVD Price: $795.00

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Program Length: 17 minutes

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About Johnny the Bagger®:

Sollah's Johnny the Bagger®: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

For Johnny, all business is personal. He intuitively knows it’s not the company that customers have a relationship with—it’s the individual employees with whom they come in contact. Recognizing that all customer service is person-to-person, Johnny puts his heart into every moment of it.

Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.

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