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Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias

This new course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization. By the end of this module, you will be able to identify the dynamics of diversity and inclusion and the presence and influence of unconscious bias. Bias can be expressed blatantly or through subtle micro messages. Societal stereotypes can unconsciously influence our perception, judgment, language and actions. Exploring differences and encouraging respect are ways to counteract the possible presence of bias.


Interactivity: Integrated video, audible narration, interactive, post-test.

Seat time: 12 Minutes

Topics: Communication, Diversity, Inclusion & Respect, Professionalism


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