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Bad Apples™: How to Deal with Difficult Attitudes

Dealing with people that are negative or passive are some of the most challenging relationships. Just being around someone who complains, whines or just doesn’t say anything can cause you to feel frustrated, angry or even helpless.

Bad attitudes in the workplace can deteriorate morale, lower productivity and increase costs. It doesn’t take much for a coworker, manager or customer to feel the negative effects from someone with a bad attitude.

Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes.

The program will walk you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.

 

After completing the program, you will be able to:


Interactivity: Linear navigation, pre- and post-assessment, user interactions, full motion video

Seat time: 30 Minutes

Topics: Personal Performance


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